Privacy Policy of Yessenia’s Insurance Services

Yessenia’s Insurance Services operates the https://yessenias.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Yessenias website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://yessenias.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, please read “What Are Cookies”.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Text Messaging

We value your privacy and are committed to protecting your personal information. By opting into our text messaging service, you consent to receive SMS notifications from our company for the purposes outlined in our communications, such as reminders, updates, and notifications related to the services we provide.

Please be assured that your opt-in data and consent will remain confidential. We will not share, sell, or distribute your information to any third parties under any circumstances. Your data is used solely for the purpose of delivering the SMS services you have opted into and for no other purpose.

If you wish to stop receiving SMS communications, you may opt-out at any time by replying STOP to any message.

Effective Date: December 18, 2024

At Yessenias, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly in relation to SMS communications. By interacting with us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name, address, email address, and phone number.
  • Information you provide during the opt-in process for SMS communications.
  • Payment information for services rendered.
  • Browser and device information for website interactions.

2. Use of Personal Information

We use your personal information for the following purposes:

  • To provide services, including reminders, notifications, and updates.
  • To send SMS communications based on your opt-in consent, such as:
    • Appointment reminders.
    • Policy updates.
    • Payment reminders.
    • Notifications related to our services.
  • To respond to your inquiries and provide customer support.
  • To improve our services and website functionality.

3. SMS Communication and Consent

By providing your phone number, you consent to receive SMS communications from Yessenias. These communications may include notifications about your account, updates about our services, or other relevant information.

Opt-In Process:

  • You may opt-in to receive SMS messages by providing your phone number and explicitly agreeing to receive text communications.
  • Example of opt-in language: “By providing your phone number, you agree to receive SMS notifications from Yessenias. Message and data rates may apply.”

Opt-Out Process:

  • You can opt-out of SMS communications at any time by replying STOP to any text message you receive from us.
  • Once you opt-out, you will no longer receive SMS notifications unless you opt-in again.

Message Frequency and Fees:

  • Customers who opt-in to receive SMS notifications can expect to receive up to 4 messages per month.
  • Standard message and data rates may apply.

4. Data Sharing

We do not sell or share your personal information, including your phone number, with third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in delivering our services, such as SMS gateway providers. These providers are contractually obligated to protect your data and use it only for the purposes outlined in this policy.

5. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Correct or update any inaccuracies in your personal information.
  • Request the deletion of your personal information, subject to legal and regulatory requirements.

To exercise these rights, please contact us at:

6. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing them with your personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will revise the “Effective Date” at the top of this page.

9. Contact Us

  • Phone: 818 899-9617
  • Website: yessenias.com

This Privacy Policy ensures compliance with TCR requirements and provides clear information to our customers about how their data is used in SMS communications.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.