Privacy Policy
by xxxadmin1

Privacy Policy of Yessenia’s Insurance Services

Effective Date: December 18, 2024

Yessenia’s Insurance Services operates the website https://yessenias.com, which provides insurance and tax services (the “Service”).

This Privacy Policy explains how we collect, use, and safeguard your personal information, including details about our SMS communications. By using our website or opting into SMS messages, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information:

  • Name, address, email address, and phone number
  • Information provided during SMS opt-in consent
  • Payment details for services rendered
  • Browser, device, and log data when you use our website

2. How We Use Personal Information

Your personal information may be used for:

  • Providing services (insurance, tax preparation, and related services)
  • Sending reminders, notifications, and updates
  • SMS communications (appointment reminders, policy updates, payment notices, and tax service notifications)
  • Responding to inquiries and customer support
  • Improving our services and website functionality
  • SMS consent is not shared with third parties or affiliates.

3. SMS Communication & Consent

By providing your phone number, you consent to receive SMS communications from Yessenia’s Insurance Services. These may include appointment reminders, policy updates, payment notifications, and other service-related alerts.

  • Opt-In: You may opt in by providing your phone number and explicitly agreeing to receive text communications. Example: “By providing your phone number, you agree to receive SMS notifications from Yessenia’s Insurance Services. Message and data rates may apply.”
  • Opt-Out: You may opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive SMS notifications unless you opt in again.
  • Help: For assistance, reply HELP to any SMS message, call 818-899-9617, or email [email protected].
  • Message Frequency & Fees: Customers who opt in can expect to receive up to 4 messages per month. Message frequency may vary depending on service needs. Standard message and data rates may apply.
  • Privacy: SMS consent is not shared with third parties or affiliates. Your phone number may only be shared with trusted service providers (e.g., SMS gateway vendors) who are contractually obligated to protect your data.

For more details, see our Terms & Conditions.

4. Data Sharing

We do not sell or share your personal information, including SMS consent, with third parties for marketing purposes. We may share your data only with trusted service providers who help us deliver our services.

5. Your Rights

You have the right to:

  • Access and review personal information we hold about you
  • Correct or update inaccuracies in your personal data
  • Request deletion of your personal information, subject to legal/regulatory requirements

To exercise these rights, contact us at:

6. Security of Your Information

We use commercially reasonable measures to protect your personal data. However, no transmission over the internet or electronic storage is 100% secure.

7. Cookies

Our website may use cookies to improve functionality and user experience. You may choose to disable cookies in your browser, but some site features may not function properly.

8. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect data from them. If you believe we have, please contact us so we can delete it.

9. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of third-party websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

11. Contact Us

For questions about this Privacy Policy, please contact us:

Website: https://yessenias.com

Phone: 818-899-9617

Email: [email protected]